Customer Service Representative

 Job Description


Job Title: Customer Service Representative (CSR)

Job Type: Part-Time

Reports To: Business Manager

FLSA Status: Non-Exempt [compensation based on experience]


Summary: 


The CSR’s role is first and foremost, to provide customer service above and beyond expectations to all clients in person, via email/text, or on the phone.  The CSR also manages a variety of administrative tasks including medical records, appointments, mail and deposits to ensure quality of service and flow of the operations.  They will support the business manager and medical team as needed, maintain the appearance, cleanliness, and reputation of the business.


Responsibilities will include but not limited to:


Professionalism, Communication, and Administrative: 80% 


Nursing Care, Housekeeping, Kennels: 20% 


Qualifications:


Compensation:

Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, and experience.  The average number of hours per day is between 8-12. 


Thank you for your interest in pursuing a career with us. Spay Neuter Vets is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, or domestic partner status.


Interested candidates please contact us at care@spayneutervets.com