High Quality, Low Cost Spay & Neuter Surgery

Privacy Policy for Spay Neuter Vets

Effective Date: July 17, 2025
Last Updated: July 17, 2025

1. Introduction

At Spay Neuter Vets (“SNV”), we are dedicated to safeguarding your privacy and handling your personal information with the highest standard of security. This Privacy Policy outlines how we collect, use, share, retain, and secure your data when you use our services or visit our website. By using our services, you agree to the terms in this policy.

2. Information We Collect

We collect personal and pet information through:

Website registration forms
In-person interactions
Phone conversations

The information collected includes:

Owner's name, email address, home address, and phone number
Animal's name, species, sex, weight, age, color, and ownership status
Appointment and surgery-related details

We also automatically collect technical information via:

Cookies
Internet analytics platforms

3. How We Use Your Information

We use your information to:

Prepare for and execute spay and neuter surgeries
Determine surgery costs and manage schedules
Provide post-surgery care and follow-ups
Send promotional or marketing communications via email (with your consent)
To enable and optimize targeted advertising and remarketing efforts through third-party platforms such as Google Ads, Meta, and others, based on your interactions with our website.
Comply with state laws, including Georgia Veterinary Law - Rule 700-8 and Georgia Code § 24-12-31

4. Data Sharing and Third-Party Services

We share your data with authorized service providers:

Clinic HQ: For booking, scheduling, and reminders
MailerLite: For marketing and promotional emails

These vendors are contractually bound to use your data exclusively for outlined purposes and must maintain strong security measures.

We share your information only:

As necessary to provide veterinary services
As required by law under the Georgia Personal Identity Protection Act
In situations of veterinary medical necessity

5. Data Storage, Security, and Retention

We protect your data using:

Encryption and secure access controls on third-party systems
Staff training and administrative safeguards
Physical and password protection on local devices

Retention:
Client and patient records are retained for at least three (3) years after the last treatment or contact as required by Georgia Veterinary Board regulations, and longer when required by clinic policy or insurance.

6. Your Rights and Choices

You have the right to:

Access your personal data
Correct or delete information (subject to retention laws)
Opt out of marketing communications

To exercise these rights, email sara@spayneutervets.com.

7. Cookies and Tracking Technologies

We use cookies to:

Improve website functionality
Analyze and enhance user experience

Cookie Consent:
You can manage cookie preferences through your browser settings.
For more on online tracking and consumer rights, see FTC Online Tracking Guidance.

In addition to cookies necessary for website functionality, we use cookies and similar technologies to support ad delivery and analytics for third-party advertising networks. These technologies may be used for re-targeting and measurement across various platforms.

8. Third-Party Advertising & Tracking

We use digital advertising services, including Google Ads, Meta (Facebook/Instagram), and other advertising platforms, to display our ads online. These third parties may use cookies, pixel tags, and similar tracking technologies to collect information about your visits to our website and other websites, including your interactions with our ads.

We and our advertising partners may use this information for:

Delivering targeted advertisements (remarketing/retargeting) based on your prior visits or activity on our website.
Measuring ad performance and engagement.
Improving our marketing and website experience.

Third-party advertising partners may collect or receive information from your use of our website and use that information to provide measurement services and targeted ads, in compliance with their own privacy policies.

You can learn more about how these platforms collect and use information at:

Opting Out

You may opt out of personalized advertising through:

Google’s Ad Settings
Managing your preferences in Facebook/Instagram’s Ad Settings
The Network Advertising Initiative opt-out page

For more information on online advertising best practices, see the Digital Advertising Alliance.

Advertising activities are conducted in accordance with Google Advertising Policies, Meta's Advertising Standards, and US and Georgia privacy laws.

9. Communications

You may receive communications from us via email, SMS, or phone for:

Appointment reminders
Healthcare updates for your pet
Promotional offers (with your consent)

Opt out of marketing anytime using the unsubscribe link in emails, or by emailing the request to sara@spayneutervets.com.

10. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children, in accordance with COPPA.

11. Changes to This Policy

We may update this policy occasionally. Changes will be announced via email and posted on our website. Continued use of our services after changes means you accept the updated policy.

12. Contact Information

For privacy questions or to exercise your rights, contact:
Email: sara@spayneutervets.com
Phone: 678.834.0777
Address: 195 Creamer Drive, Alpharetta GA 30004

13. Georgia-Specific Information

SNV complies with all Georgia data privacy and veterinary medical record retention statutes:

14. International Users

Our clinic and website are intended for United States residents. We do not serve or market to clients outside the U.S.

15. Consent

By using our services or website, you consent to the collection and use of your information as described in this policy. Explicit consent is obtained for data collection and marketing via our website cookie popup and email sign-up forms.

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